Enthusiastic professional with a demonstrated history of working in the information technology and services industry. Skilled in software development, learning new technologies, team leadership and interpersonal skills.
Support sales teams to identify areas of opportunity and develop solutions to address customer infrastructure challenges. Review existing systems to determine effectiveness and suggest changes to meet organizational requirements of clients. Educate on technology and recommend improvements to customers and demonstrated potential cost reductions and process improvements. Act as voice of the customer to translate needs to internal product teams. Attend company training to increase understanding of technology.
Lead discussion sections, tutorials, and laboratory sections. Evaluate and grade examinations, assignments, or papers and record grades. Schedule and maintain regular office hours to meet with students. Meet with supervisors to discuss students' grades and progress.
Support the solution architect team with daily tasks and lab environment. Projects include deploying datacenter infrastructure and developing and creating a web based tool to manage digital signage in the briefing center.
On call IT support for various in house applications hosted at Loblaw Inc. Extensive use of: Oracle/Windows servers, Toad, MySQL, XML, Java, Remedy Management Suite, Microsoft Office Suite.
Travel to Costco and Best Buy stores to promote and demonstrate the LG smart TV. Create weekly and daily reports around progress and buying demographics.